Google Chat

Alerts in the space your team already uses.

Connect an incoming webhook once and any notify step can post to that Google Chat space. For teams on Google Workspace, it keeps monitoring alerts alongside everything else the team is already discussing.

Set up once, use anywhere. The connection belongs to the account, so every monitor and every flow can point at it without a second setup.
Test before you trust it. Send test fires a real message, so a bad URL or token is found now rather than during an outage.
Encrypted at rest. Tokens and credentials you enter are encrypted at rest.

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01 · Using it well

What Google Chat is good for.

Fits Google Workspace teams

If your organisation runs on Workspace, this is the chat destination that needs no new account anywhere.

Visible to the whole space

Everyone in the space sees the alert, which is what you want for shared awareness of a service being down.

Space per service

Separate connections let each service route to the space of the team that owns it.

Combine with a direct page

Use the space for awareness and an email or phone call for the person who actually has to act.

02 · Controls

How often it fires.

The connection decides where an alert goes. These settings decide how often it goes there.

Once per incident

The default. The step fires once and resets on recovery, so a long outage does not turn into a wall of messages.

Or on every check

Switch the step to fire on every matching check when you want a continuous signal instead of a single alert.

Flap cooldown

Fifteen minutes by default, so a monitor bouncing down and up will not re-send inside that window.

Message placeholders

Write the message with placeholders such as flow, state, detail and duration so the alert carries context.

Behind a schedule gate

Put the step behind set hours and days if it is informational, and leave the critical path ungated.

Repeat until resolved

Add a Repeat alert block before the step to keep sending on an interval while the monitor stays down.

Questions

Common questions

How do I connect Google Chat to Hesklo?

Create an incoming webhook in the Google Chat space you want alerts in, copy the URL, then add a Google Chat connection in the monitor editor sidebar and paste it in. Use Send test to confirm.

Can I post to more than one space?

Yes. Create a connection per space, each with its own webhook URL, and select the right one when you configure a notify step.

Can I customise what the message says?

Yes. Notify steps let you write the message and include placeholders such as flow, state, detail and duration so the alert arrives with useful context.

Will it post repeatedly during a long outage?

Not by default. Each notify step fires once per incident and resets on recovery. If you want repeated paging, add a Repeat alert block before the notify step.